Terms and Conditions

Terms and Conditions of Supply

Please read these Terms carefully, as they set out our and your legal rights and obligations in relation to the Product that we sell.

1. Definitions and interpretation

1.1 In these Terms:

Contract” means a contract between the parties for the sale and supply of the Product entered into in accordance with Clause 3;

Customer” means the customer for the Product as specified in Form:

“Deposit” the non returnable deposit representing pre-payment of the Price

Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the party affected (including power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars);

Form” the Pre-order application from contained on the Site

Price” means the Supplier’s standard list prices for the Product as published on the Site from time to time which shall exclude Vat and shipping costs;

Product” means the product to be purchased by the Customer from the Supplier under these Terms (details of which are set out on the Site);

“Site” www.alphasphere.com

Supplier” means nu desine limited a company registered in England under Number

07367735 whose registered office is at 4 Melita Road, Bristol, BS6 5AZ

Terms” means these terms and conditions of supply.

1.2 The ejusdem generis rule is not intended to be used in the interpretation of these Terms; it follows that a general concept or category utilised in these Terms will not be limited by any specific examples or instances utilised in relation to such a concept or category

2. These Terms

These Terms and contain the only conditions upon which the Supplier will deal with the Customer, and they govern all Contracts to the exclusion of all other terms and conditions.

3. Contracts

3.1 Each order for the Product given by the Customer to the Supplier will be deemed to be an offer by the Customer to purchase the Product from the Supplier subject to these Terms.

3.2 In order for a Contract to come into force:

(a) the Customer must submit the Form and must give to the Supplier its express acceptance of these Terms by clicking 'proceed' on the order confirmation page of the Site and paying the Deposit via the card processing checkout facility ; and

(b) the Supplier must send to the Customer an order confirmation;

and upon the issue of an order confirmation by the Supplier a Contract will come into force between the parties.

4. Delivery

4.1 Unless otherwise agreed in writing:

(a) the Product will be delivered by the Supplier to the Customer’s stated address;

(b) the Supplier will be responsible for arranging loading, carriage, transport, unloading and insurance for the Product;

(c) the Supplier will be responsible for paying all costs relating to loading, carriage, transport, unloading and insurance of the Product which will be covered by a shipping charge payable by the Customer due when the balance of the Price is paid; and

(d) risk in the Product will pass from the Supplier to the Customer when the Product is delivered to the Customer.

4.2 Any date or dates for the delivery of the Product agreed by the parties or stated on the Site will not be of the essence of the Contract.

5. Title

5.1 Legal and equitable title to the Product will pass from the Supplier to the Customer upon the later of:

(a) delivery of the Product; and

(b) receipt by the Supplier of all amounts due from the Customer to the Supplier

5.2 Until title to the Product has passed to the Customer:

(a) the Customer will hold the Product as fiduciary agent and bailee of the Supplier;

(b) the Customer will: (i) store the Product in a secure, safe, dry and clean environment separately from other Product and goods; (ii) ensure that the Product is easily identifiable as belonging to the Supplier; (iii) not deface, destroy, alter or obscure any identifying mark on the Product or its packaging; (iv) ensure that no charge, lien or other encumbrance is created over the Product; and (v) deliver up the Product to the Supplier upon demand.

5.3 The Supplier shall be entitled without further notice to inspect or recover possession of any Product to which it retains title; and the Customer grants to the Supplier and its employees and agents an irrevocable licence to enter at any time any premises where the Product is or may be situated for the purpose of inspecting or removing any such Product the title in which has remained with the Supplier.

5.4 The Supplier may bring an action for the Price of the Product, and any other amounts due under a Contract, notwithstanding that title to the Product has not passed to Customer.

6. Customers obligations

6.1 The Customer will not without the Supplier’s prior written consent make or give any promises, representations, warranties or guarantees:

(a) on behalf of the Supplier; or

(b) in relation to the Product (other than those set out in a Contract in relation to the Product or otherwise mandatory under applicable law).

6.2 Without prejudice to the Supplier’s obligations under Clause 8, the Customer must comply with all applicable laws, rules and regulations relating to, and must obtain all licences, permits and approvals required in relation to:

(a) the marketing, promotion and advertising of the Product; and

(b) import, export, distribution, sale, supply and delivery of the Product.

7. Prices and payment

7.1 The Supplier may issue an invoice for the Price under the Contract to the Customer at any time after the Contract has come into force. Half of the cost shall be paid by way of non refundable deposit thereon and the balance within seven (7) days of notification that the Product is available for delivery hereunder,

7.2 All amounts payable under a Contract are exclusive of value-added and other taxes and duties which will be payable by the Customer

7.3 If the Customer does not pay the balance by the due date to the Supplier under or in connection with a Contract, the Supplier may:

(a) charge the Customer interest on the overdue amount at the rate of 8 % per year above the base rate of HSBC Bank Plc from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand); or

(b) claim interest and statutory compensation from the Customer pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

8. Warranties

8.1 The Supplier warrants that:

(a) the Supplier has (or will have at the relevant time) the right to sell the Product;

(b) the Product is free from any charge or encumbrance

(c) the Customer shall enjoy quiet possession of the Product

(d) the Product corresponds to any description of the Product supplied by the Supplier to the Customer;

(e) the Product is of satisfactory quality;

(f) the Product is fit for any purpose expressly made known by the Customer to the Supplier before the relevant Contract is made;

(g) the Product will comply with all laws, rules, regulations applicable to the marketing and sale of the Product in the United Kingdom but no warranties are given that the Product complies with the all laws, rules, regulations applicable to the marketing and sale of the Product outside the United Kingdom and the Customer should make their own enquires in respect thereof.

8.2 All of the parties’ warranties, liabilities and obligations in respect of the subject matter of each Contract are expressly contained in these Terms or elsewhere in the relevant Contract. Subject to Clause 8.1 and to the maximum extent permitted by applicable law, no other terms concerning the subject matter of a Contract will be implied into that Contract or any related contract.

9. Complaints, credits and replacements

9.1 The Supplier will promptly and in any event within 10 Business Days, fully respond to all reasonable enquiries and complaints by the Customer relating to the quality, performance and durability of the Product.

9.2 Without prejudice to the Customer’s other rights and remedies, if Product does not comply with any warranty given by the Supplier under a Contract, the Customer may return those Product for either (at the option of the Customer):

(a) a full credit of the price paid to the Supplier for such Product (including original delivery and related charges); or

(b) a replacement Product;

plus in each case a full credit of the reasonable costs of returning the Products.

9.3 A Product returned under Clause 9.2 must be properly packed and returned to the Supplier’s within 30 Business Days of receipt of the Product by the Customer. A Product returned in contravention of this Clause will not be the subject of any credits or replacements and the Customer will continue to be liable for payment of the Price in respect of such Products.

9.4 The Customer’s statutory rights remain unaffected by these terms

10. Limitations and exclusions of liability

10.1 Nothing in the Contract will:

(a) limit or exclude the liability of a party for death or personal injury resulting from negligence;

(b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;

(c) limit or exclude any liability of a party under Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982;

(d) limit any liability of a party in any way that is not permitted under applicable law; or

(e) exclude any liability of a party that may not be excluded under applicable law.

10.2 The limitations and exclusions of liability set out in this Clause 10 and elsewhere in the Contract:

(a) are subject to Clause 10.1;

(b) govern all liabilities arising under the Contract or in relation to the subject matter of the Contract, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty; and

10.3 The Supplier will not be liable in respect of any loss of profits, income, revenue, use, production or anticipated savings.

10.4 The Supplier will not be liable for any loss of business, contracts or commercial opportunities.

10.5 The Supplier will not be liable for any loss of or damage to goodwill or reputation.

10.6 The Supplier will not be liable in respect of any loss or corruption of any data, database or software.

10.7 The Supplier will not be liable in respect of any special, indirect or consequential loss or damage.

10.8 The Supplier will not be liable for any losses arising out of a Force Majeure Event.

10.9 The Supplier’s aggregate liability under the Contract will not exceed the greater of the total amount paid and payable by the Customer to the Supplier under the Contract.

11. Contract term and termination

11.1 Each Contract will come into force in accordance with Clause 3, and will continue in force until the earlier of:

(a) the later of completion of: (i) delivery of the Product; and (ii) the receipt by the Supplier of all amounts due to the Supplier under the Contract; and

(b) the termination of the Contract in accordance with the provisions of this Clause.

11.2 A Contract may be terminated in the following circumstances:

(a) either party may terminate a Contract immediately by giving written notice to the other party if the other party commits any material breach of any term of the Contract;

(b) the Supplier may terminate any Contract immediately by giving written notice to the Customer if the Customer fails to pay to the Supplier any amount due under the Contract by the due date for payment; and

(c) the Supplier may terminate any Contract immediately by giving written notice to the Customer if the Customer fails to accept delivery of the Product on the date agreed in the Contract.

11.3 Either party may terminate any Contract immediately by giving written notice to the other party if:

(a) the other party: (i) is dissolved; (ii) ceases to conduct all (or substantially all) of its business; (iii) is or becomes unable to pay its debts as they fall due; (iv) is or becomes insolvent or is declared insolvent; or (v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;

(b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;

(c) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Contract); or

(d) (where that other party is an individual) that other party dies, or as a result of illness or incapacity becomes incapable of managing his or her own affairs, or is the subject of a bankruptcy petition or order.

12. Effects of termination

12.1 Upon termination of a Contract, all the provisions of that Contract will cease to have effect, save that the following provisions of these Terms will survive and continue to have effect (in accordance with their terms or otherwise indefinitely): Clauses 1, 5, 6, 7.4, 9, 10, 12 and 13.

12.2 Termination of a Contract will not affect either party’s accrued rights (including accrued rights to be paid and accrued rights to a remedy for breach of condition or warranty) as at the date of termination.

13. General

13.1 No breach of any provision of a Contract will be waived except with the express written consent of the party not in breach.

13.2 If any provision of a Contract is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of the Contract will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

13.3 Contracts may not be varied except by a written document signed by or on behalf of each of the parties.

13.4 The Supplier may freely assign its rights and obligations under a Contract without the Customer’s consent. Save as expressly provided in this Clause or elsewhere in a Contract, neither party may without the prior written consent of the other party assign, transfer, charge, license or otherwise dispose of or deal in a Contract or any rights or obligations under a Contract.

13.5 Each Contract is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to a Contract are not subject to the consent of any third party.

13.6 Subject to Clause 10.1:

(a) these Terms will constitute the entire agreement between the parties in relation to the subject matter of the Contract, and supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter;

(b) neither party will have any remedy in respect of any misrepresentation (whether written or oral) made to it upon which it relied in entering into a Contract; and

(c) neither party will have any liability other than pursuant to the express terms of a Contract.

13.7 Contracts will be governed by and construed in accordance with the laws of England and Wales and the courts of England will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with a Contract.




Privacy Policy

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website does not use cookies.

(1)      What information do we collect?

We may collect, store and use the following kinds of personal information:

(a)       information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)

(b)       information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods)

(2)      Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a)       administer the website;

(b)       improve your browsing experience by personalising the website;

(c)       send to you goods purchased via the website, and supply to you services purchased via the website;

(d)       send statements and invoices to you, and collect payments from you;

(e)       send you email notifications which you have specifically requested;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, SagePay.  You can review the SagePay privacy policy at www.sagepay.com.  We will share information with SagePay only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds

(3)      Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractor insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a)       to the extent that we are required to do so by law;

(b)       in connection with any legal proceedings or prospective legal proceedings;

(c)       in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

(4)      International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including Japan, which do not have data protection laws equivalent to those in force in the European Economic Area).

(5)      Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6)      Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

(7)      Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

(a)       the payment of a fee (currently fixed at £10.00); and

(b)       the supply of appropriate evidence of your identity

We may withhold such personal information to the extent permitted by law.

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(8)      Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@nu-desine.com or by post to nu desine, PMStudios, Watershed, 1 Canons Rd, Harbourside, Bristol, BS1 5TX.